About shopping
Please choose from three ordering methods below.
1. How to order
a. Online (Recommended)
※Engraving can be submitted on 【comment field】 when you place an order.
(example)
HS-CP-1602 2nd place in the ◯◯ Cup Friendship Soccer Tournament 2016.04.25
HS-CP-1603 3rd ◯◯ Cup Friendship Soccer Tournament 2016.04.25
HS-CP-2600 no engraving
You cannot select fonts. Please note that we will do the layout according to the plate size of each product.
There is a limit on the number of letters depending on its size, so we will contact you if it is over.
After placing your order, please attach the data to the inquiry form.
Please note that a separate fee may be charged if you wish to insert a logo design. In that case, we will contact you by email after purchasing.
As for the order details, a confirmation email will be sent to the customer. If there are any differences in the order details, please contact us using the inquiry form.
b. By fax
Please fill out the item number on our website and fax it to the address below.
FAX Number: 078-371-1819
When filling out, your order form always includes the following information.
① Name ② Contact number ③ Zip code, address ④ Item number and quantity
⑤ Payment method (cash on delivery/bank transfer/credit card)
For those who have a printer at home, please print out the order form below,
fill it out and place your order by fax.
Please fill your order form out clearly.
If we can't read necessary information for shipping such as the phone number, address, item number, name, etc.,
your order will be delayed.
If you have any questions about the arrival of the product, please feel free to call us.
FAX Order Form" is available from the link below.
After Ordering, you will receive email or call confirmation from us.
c: By e-mail
For your order by email, the following information should be included.
① Name ② Contact number ③ Zip code, address ④ Item number and quantity
⑤ Payment method (cash on delivery/bank transfer)
Please send it to:
info@kobe-hirayama.co.jp
If the delivery address is different from the orderer, please fill in zip code / address / phone number / name at delivery address. After Ordering, you will receive email or call confirmation from us.
2. Payment Method
Cash on delivery (COD)
Door-to-Door Service:
All order are shipped via Yamato Transport Co., Ltd.
You can pay in cash at your home or at delivery address. Please pay in cash when the item is delivered.
手数料につきましてはクロネコヤマトのHPでご確認ください。
代金引換決済|ヤマト運輸
【No fee for purchases of 10,000 yen (excluding tax) or more in total】
特にご指定がないときは銀行振込の場合は、ご入金確認後、2営業日以内に発送いたします。
クレジットカード、代金引換の場合は、ご注文確認後2営業日以内に発送いたします。
Credit card payment
Door-to-Door Service:
We accept major domestic credit cards.
Bank transfer
Bank Branch Kobe-ekimae Branch
Deposit type Saving account
Account number 1108015
Account name Hirayama Firm Co., Ltd.
(ひらやましょうかい)
Bank Branch Kobe branch
Deposit type Saving account
Account number 1068424
Account name Hirayama Firm Co., Ltd.
(ひらやましょうかい)
●We will inform you of the amount and transfer deadline by "Order confirmation email", so please transfer to the above account afterwards.
Please pay transfer fee.
※If the transfer cannot be confirmed by the deadline, cash on delivery service is applied.
※Please transfer in the name of the orderer. If the named person is different, please contact us.
3. About shipping & delivery
Delivery date
We ship cups, medals, trophies to arrive in 3 to 5 days. For custom-made products, please contact us.
TEL: 078-351-1551 9:00 am to 6:00 pm
Product price
Price on web page does not include shipping and extra charge for COD.
4. About product exchange / return
Please note that we cannot accept returns or exchanges because of customers' personal preferences. Thank you for your understanding.
We always make every effort to ensure the quality of our products, but if it is not what you ordered, or if it is broken or a defective, please contact us within 2 days of receipt.
We exchange for the different size. All shipping cost at the customer's expense.
When some products may not be shipped due to out of stock, we will contact you by email, telephone, or fax.
Please be sure to write your name and phone number.
5. Shipping & Delivery
送料に就きましてはお客様ご負担でお願い申し上げます。
商品ご到着の際に、代金引換(現金払い・クレジットカード払い)を選択された方はその場でお支払いとなります。
代金引換とクレジットカード決済をご利用された場合は自動的に手数料として合計金額からサービス手数料が加算されます。
6. 文字彫刻・刻印内容について
※Engraving can be submitted on 【comment field】 when you place an order.
(example)
HS-CP-1602 2nd place in the ◯◯ Cup Friendship Soccer Tournament 2016.04.25
HS-CP-1603 3rd ◯◯ Cup Friendship Soccer Tournament 2016.04.25
HS-CP-2600 no engraving
フォントのご指定はできません。レイアウトにつきましては各商品プレートサイズに合わせて当方にて行います。
文字彫刻代は、全て含まれております。また、標準文字数は30文字となります。
30文字を超える場合、プレート内に収まる場合には対応させて頂きますが、収めきれない場合など、文字彫刻内容の確認をさせて頂く場合がございます(文字数が極端に多い場合などは、別途料金がかかる場合がございます)。
また、プレートサイズ、プレート形状に応じて文字数に制限を設けている商品もございます。
文字数制限のある商品には、各商品ページにて文字数制限の表記をしております。
ご注文後にお問い合わせフォームよりデータ添付にてご送付下さい。




























